Privacy Policy

Effective date: 2026-07-07

Your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights regarding your personal data.

1. Information We Collect

• Information you provide: name, email, shipping and billing addresses, phone number, payment details (handled by our payment processor), and any messages or photos you submit.
• Automatically collected: usage data, IP address, device and browser information, cookies and similar technologies for analytics and site functionality.
• Third-party sources: information from payment processors, fraud screening services, and social logins if used.

2. How We Use Your Information

We use collected data to:

• Process and fulfill orders, including shipping and returns.
• Communicate about orders, promotions, and account activity.
• Personalize and improve our website, products, and services.
• Prevent fraud and comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to operate the site, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings; disabling certain cookies may affect site functionality.

4. Data Sharing & Third Parties

We may share data with service providers who perform services on our behalf (payment processors, shipping carriers, analytics providers). We do not sell personal information to third parties.

5. Data Security & Retention

We implement reasonable security measures to protect your personal information. We retain personal data as long as necessary to provide services and comply with legal obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at support@pokevaulttcg.com.

7. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. International Transfers

Your information may be transferred to, stored, and processed in countries other than your own. By using our site, you consent to such transfers.

9. Changes to This Policy

We may update this policy periodically. The effective date will reflect the most recent update. Continued use of the site after changes constitutes acceptance.

10. Contact

If you have questions or requests regarding this policy, contact support@pokevaulttcg.com.